Our Culture

As a member of the North Shore Healthcare family, our center’s dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Twin Ports Health Services’ goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

We have been serving Superior and surrounding counties since 1973. Twin Ports is affiliated with several local hospitals, and we are proud to be active members of the Superior Chamber of Commerce and Alzheimer’s Association. In a recent customer satisfaction survey, we are proud to share that 95% of our residents indicated that the care they received was good to excellent. We are also proud to be on the U.S. News & World Report Best Nursing Home list for 2018.

We recently were awarded a 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The Award Program has three levels: Bronze, Silver, and Gold. As a recipient of the Bronze – Commitment to Quality Award, we may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.

Leadership Team

Executive Director – Peggy Rahkonen

“I went into this profession because I love working with the Geriatric Population. Making a resident’s day and seeing their smile is reward like no other.”

Admissions–Cody Bailen

“My favorite part about skilled nursing so far is the relationships built with each and everyone of the residents that I have worked with.”

Business Office Manager–Christy Zentkowski

“My favorite thing about working in the skilled nursing industry is the people. I love being able to talk to the residents daily and listen to all their life stories. This facility is like one big family with staff and residents and I couldn’t be prouder to be part of it!”

Director of Nursing–Bridget Brochu

“I have had the pleasure of working at this facility for 15 years starting as a CNA and working my way up to most recently accepting the DON position. I enjoy the medical complexity of the geriatric population. They are a wealth of knowledge and each have an amazing story to share. The long-term aspect gives me the opportunity to establish relationships with the residents which I cherish. Seeing the residents smile when I walk through the door in the morning is a daily reminder that I am where I belong.”